Reeves-Reeves and Associates Website
Privacy Policy
Introduction
Last updated: October 13, 2026
Reeves-Reeves and Associates Insurance Services (“Reeves-Reeves,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through our website, reeves-reeves.com (the “Site”), how we use and share it, and the choices and rights you have.
We are a family-owned, independent insurance agency serving California since 1959, California license number 0743242. This policy applies to information collected through the Site, including our online quote and contact forms. Information you provide when you apply for or purchase insurance is also protected by the insurance privacy laws described in the “Insurance Information” section below.
By using the Site, you acknowledge the practices described in this policy.
Information We Collect
Information you give us. When you request a quote, contact us, or otherwise fill out a form on the Site, we collect the information you enter. Depending on the form, this may include:
- Contact details, such as your name, email address, phone number, and mailing address
- Information about the coverage you are interested in, such as the type of policy, your current insurance carrier, and your coverage limits
- Information about insured property, such as vehicle details or the address and features of a home, condo, or rental
- Information about drivers or household members you choose to include, such as names, dates of birth, and driving history
- Any comments or questions you send us
Information collected automatically. When you visit the Site, our web server and website tools may automatically collect technical information, such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. See “Cookies and Website Tools” below.
Information from other sources. To prepare an accurate quote, we may obtain information from insurance carriers and consumer reporting sources, such as motor vehicle records, claims history reports, and property data. These sources are covered under “Insurance Information” below.
How We Use Your Information
We use your information to serve you as your insurance agent. Specifically, we use it to:
- Respond to your requests and prepare insurance quotes from the carriers we represent
- Contact you about your quote, application, or policy by phone, email, or text message
- Help you apply for, bind, service, and renew insurance coverage
- Operate, maintain, secure, and improve the Site
- Protect against fraud, spam, and misuse
- Comply with legal, regulatory, and recordkeeping obligations
How We Share Your Information
We do not sell your personal information. We share it only as needed to serve you or as required by law:
- Insurance carriers and wholesalers. To obtain quotes and place coverage, we send your information to the insurance companies and wholesale brokers we work with, such as Mercury, Travelers, Stillwater, and others. Each carrier handles your information under its own privacy policy.
- Service providers. We use trusted vendors to run our business, such as website hosting, our agency management system, email, and quoting and rating tools. They may use your information only to provide services to us.
- Legal and regulatory reasons. We may disclose information to comply with law, respond to lawful requests from regulators or courts, or protect the rights and safety of our clients, our agency, or others.
- Business transfers. If our agency is sold, merged, or transferred, your information may be transferred as part of that transaction, subject to this policy.
Cookies and Website Tools
The Site uses cookies and similar technologies that are necessary for it to work, such as keeping forms secure and blocking spam. We also use Google Analytics to understand how visitors use the Site. These tools collect information such as pages visited and general location, and the providers process it under their own privacy policies.
You can set your browser to refuse or delete cookies, but some parts of the Site, including our forms, may not work properly if you do.
Do Not Track. Some browsers send a “Do Not Track” signal. There is no common standard for how websites should respond, so the Site does not currently respond to these signals.
Links to other websites. The Site may link to insurance carrier websites and other sites we do not control. We are not responsible for their privacy practices, so please review their policies.
Your Privacy Choices and California Rights
You may contact us at any time to:
- Ask what personal information we have about you
- Correct information that is inaccurate
- Ask us to delete information you submitted through the Site
- Opt out of marketing emails, calls, or texts
We will respond within a reasonable time, generally within 30 days, and may need to verify your identity first. We may keep information when the law requires it, such as records of insurance quotes, applications, and policies.
California “Shine the Light” law. We do not share personal information with third parties for their own direct marketing purposes.
Insurance Information
When you apply for insurance, the information you provide and the information we gather to evaluate your application is also protected by California’s Insurance Information and Privacy Protection Act (California Insurance Code Section 791 and following) and the federal Gramm-Leach-Bliley Act.
To quote and place coverage, we and the carriers we work with may collect information from consumer reporting agencies, motor vehicle departments, claims databases, and property data providers. These reports may include your driving record, prior insurance claims, and, where permitted by California law, other information relevant to your application.
Under California law, you generally have the right to request access to recorded personal information about you that we hold in connection with an insurance transaction, and to request that it be corrected. Insurance carriers will provide you with their own privacy notices when you apply for or purchase a policy.
Security, Retention, and Children’s Privacy
Security. We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted (HTTPS) connections on the Site and limiting access to staff who need it. No website or system is completely secure, so please do not send Social Security numbers, bank account numbers, or similar sensitive information through our general contact forms.
Retention. We keep your information for as long as needed to provide our services, to offer you future quotes, and to meet legal and recordkeeping requirements. If you no longer want us to keep your information or contact you, let us know and we will delete it unless the law requires us to keep it.
Children’s privacy. The Site is not directed to children under 13, and we do not knowingly collect personal information from them. Information about minor drivers or household members is collected only from a parent or guardian as part of a quote or policy.
Changes to This Policy and Contact Us
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date at the top. If we make significant changes, we may also notify you through the Site.
If you have questions about this policy or want to make a privacy request, please contact us:
Reeves-Reeves and Associates Insurance Services 23725 Birtcher Drive, Lake Forest, CA 92630 Phone: 949-458-9999 Email: service@reeves-reeves.com CA License No. 0743242